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Cancellation policy • Rescheduling • Weather

Cancellation & Rescheduling Policy

Clear, fair, and simple. I keep things flexible when possible — while protecting time reserved for you.

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At a glance

Time is reserved exclusively for you. These rules apply to session fees unless we’ve agreed otherwise in writing.

Cancel ≥ 48h

Full refund. Your payment is returned in full.

Cancel < 48h

Non-refundable. Short-notice slots are rarely rebooked.

Reschedule

Free up to 96h. We’ll move your session to the next available date/time.

Outdoor sessions & weather

If conditions aren’t suitable (heavy rain, unsafe wind, etc.), we’ll reschedule first. If rescheduling isn’t possible, you’ll receive a full refund.

How do we decide if weather is “unsuitable”?
I’ll check forecasts and real conditions on the day. If the result would be compromised or unsafe (especially outdoors), I’ll recommend a reschedule.

Late arrivals & no-shows

What if I’m late?
Session time can’t be extended. We’ll shoot with the remaining time. If arrival is 20+ minutes late, the session may be cancelled depending on the schedule.
What if I don’t show up?
A no-show is treated like a late cancellation and is non-refundable.

If I need to cancel

Illness / emergency / unexpected issues
If I’m unable to deliver the session due to illness, emergency, or circumstances outside my control, you can reschedule or receive a full refund of fees paid.

How to cancel or reschedule

Best way to reach me
Email is perfect. Cancellation/reschedule time is based on when your message is received.

fabrice@fabricejolivet.photography or contact page.

If anything here is unclear, email me and I’ll explain it in plain language.

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